General Terms and Conditions of Sale

Effective date: March 24, 2026

Article 1 — Seller Information

These General Terms and Conditions of Sale govern purchases made through the “blue-ebooks” online shop operated by blueebooks LLC, whose legal company name is blueebooks LLC.

Registered representative: Julian Oscar Charger. Registration details: LLC file number 13574581 and EIN 42-5298794. Registered business address: 212 N. 2nd St., STE 100, Richmond, KY 40475, United States. Email: [email protected]. Telephone: +1 605 204 8613.

These Terms apply to all orders for ebooks and other digital content offered by blue-ebooks. By placing an order, the customer confirms that they have read and accepted these Terms before payment.

Article 2 — Products and Digital Licenses

The essential characteristics, format, language, compatibility requirements and price of each digital product are displayed on its product page. Product images and cover illustrations are provided for presentation purposes and do not constitute a contractual commitment regarding minor visual differences.

Unless expressly stated otherwise, ebooks are supplied under a personal, limited, non-exclusive, non-transferable license. The customer may download and use the purchased content for personal and lawful purposes on compatible devices. The customer may not resell, sublicense, distribute, publicly share, upload, reproduce for commercial purposes or otherwise make the content available to third parties.

The customer is responsible for confirming that their device, software and internet connection support the file format indicated on the relevant product page before ordering.

Article 3 — Prices

Prices are shown in the currency displayed during checkout. The final amount, including any applicable sales tax, VAT or similar tax, is clearly presented before the customer confirms payment. No additional charge will be imposed after the order is submitted without the customer’s express agreement.

blue-ebooks may change its prices at any time. The price charged is the price displayed and accepted by the customer when the order is placed. A subsequent price change does not affect an order already confirmed.

If a price is displayed incorrectly due to an obvious technical or typographical error, blue-ebooks may cancel the affected order before delivery and issue a full refund. If delivery has already occurred, blue-ebooks will contact the customer to propose an appropriate solution without limiting any mandatory consumer rights.

Article 4 — Orders

To place an order, the customer selects the desired product, reviews the order summary, provides accurate billing and contact information, accepts these Terms and submits payment. The customer may correct input errors before confirming the order.

An order becomes binding when payment is successfully authorized and blue-ebooks sends an order confirmation by email. The confirmation includes or provides access to the purchased product, the amount paid and the relevant transaction information.

blue-ebooks reserves the right to reject or cancel an order in the event of suspected fraud, unauthorized payment, payment failure, misuse of promotional offers, unlawful activity, a manifest pricing error or a breach of these Terms. If a cancelled order has already been charged and no valid delivery is retained, the amount paid will be refunded to the original payment method.

The customer must provide a valid email address and accurate billing details. The customer is responsible for checking spam or junk folders and for promptly reporting any error in the email address supplied during checkout.

Article 5 — Payment

Payment is due in full when the order is placed. Accepted payment methods are those displayed at checkout and may include major debit and credit cards and other payment methods supported by Stripe.

Payments are securely processed by Stripe or its affiliated payment service providers. blue-ebooks does not receive or store the customer’s complete card number. Payment data is processed using encryption and security controls designed to comply with applicable payment-card standards. Additional authentication, including 3D Secure or Strong Customer Authentication, may be requested when required by the customer’s bank or applicable law.

The charge may appear on the customer’s bank or card statement under “BLUEEBOOKS” or a substantially similar descriptor identifying blue-ebooks. Customers who do not recognize a charge should contact [email protected] before initiating a chargeback so that the transaction can be promptly investigated.

All purchases are one-time payments unless a recurring payment arrangement is expressly identified and separately accepted during checkout. blue-ebooks does not add hidden fees or enroll customers in an undisclosed subscription.

If payment is declined, reversed or identified as unauthorized, blue-ebooks may suspend access to the relevant digital product until the matter is resolved. This does not affect the customer’s statutory rights.

Article 6 — Delivery

Products sold by blue-ebooks are digital products and no physical shipment is made unless expressly stated otherwise on the product page.

Digital delivery normally takes place immediately after successful payment through a download page, a customer account or a link sent to the email address provided with the order. In exceptional cases involving security verification, technical maintenance or payment review, delivery may take up to twenty-four hours.

The customer must download and safely store the purchased files within thirty days after the order, unless a longer availability period is shown in the confirmation email. Reasonable assistance or replacement access may be provided on request where the customer can verify the purchase.

If the customer does not receive access within twenty-four hours, the customer should contact [email protected] and provide the order number and purchasing email address. blue-ebooks will investigate and, where delivery cannot be completed within a reasonable period, provide a replacement download or a full refund.

Article 7 — Right of Withdrawal and Refunds

Where a mandatory statutory right of withdrawal applies, including for certain consumers located in the European Union, European Economic Area or United Kingdom, the customer generally has fourteen days from the date of the contract to withdraw without giving a reason.

However, for digital content not supplied on a tangible medium, the statutory right of withdrawal may be lost once delivery or downloading begins if the customer has expressly requested immediate performance, expressly consented to delivery before the end of the withdrawal period and acknowledged that this causes the loss of the right of withdrawal. Where required by law, this consent and acknowledgment will be collected during checkout and confirmed with the order.

If immediate delivery has not begun, or if the customer has not validly waived an applicable withdrawal right, the customer may exercise that right within the statutory period by sending an unambiguous request to [email protected]. The request should include the customer’s name, order number, purchasing email address and a clear statement that the customer wishes to withdraw.

Outside any mandatory withdrawal right, completed digital-content purchases are generally non-refundable after the download or access link has been delivered. Nevertheless, blue-ebooks will provide a replacement, correction or refund where a file is defective, corrupted, materially different from its description, inaccessible due to a fault attributable to blue-ebooks, or purchased more than once by mistake.

Requests concerning accidental duplicate purchases should be submitted within fourteen days of the transaction. Approved refunds are issued to the original payment method, normally within five to ten business days after approval. The customer’s bank or payment provider may require additional time to display the credit.

Nothing in this Article excludes or limits any non-waivable right or remedy available under applicable consumer-protection law.

Article 8 — Legal Guarantees and Product Conformity

blue-ebooks warrants that its digital products will substantially conform to the description provided at the time of purchase and that delivered files will be usable in the formats and on the systems expressly identified on the product page.

If digital content is defective or non-conforming, the customer should notify blue-ebooks and provide reasonable details about the problem. blue-ebooks will, as appropriate and within a reasonable time, supply a functioning replacement, restore access, correct the content, reduce the price or issue a refund.

Any commercial assurance stated in these Terms is additional to, and does not replace, statutory guarantees or legal remedies that cannot be excluded. No guarantee applies to problems caused solely by an unsupported device or application, customer modification of the file, unauthorized sharing, malware on the customer’s equipment, or failure to follow clearly disclosed technical requirements.

Article 9 — Intellectual Property

All ebooks, texts, graphics, trademarks, logos, layouts and other content made available through blue-ebooks are protected by intellectual-property laws and remain the property of blueebooks LLC or the relevant authors, publishers and licensors.

Purchase does not transfer ownership of intellectual-property rights. It grants only the personal usage license described in these Terms. Unauthorized copying, file sharing, resale, commercial exploitation or removal of copyright or digital-rights notices is prohibited.

Article 10 — Complaints and Customer Support

Questions, technical-support requests and complaints may be submitted to blueebooks LLC by email at [email protected], by telephone at +1 605 204 8613, or by mail at 212 N. 2nd St., STE 100, Richmond, KY 40475, United States.

The customer should provide their name, order number, purchasing email address, a description of the issue and any relevant screenshots or error messages. blue-ebooks aims to acknowledge complaints within two business days and provide a substantive response within fourteen calendar days.

Customers are encouraged to contact blue-ebooks first so that complaints can be resolved directly. This does not restrict the customer’s right to contact a consumer-protection authority, payment provider, court or other competent dispute-resolution body.

Article 11 — Liability

To the maximum extent permitted by law, blue-ebooks is not liable for indirect, incidental or consequential losses resulting from misuse of a product, incompatible equipment not meeting disclosed requirements, interruption of the customer’s internet service, or unauthorized access caused by the customer’s failure to protect their devices or credentials.

blue-ebooks does not exclude or limit liability where exclusion or limitation is prohibited by law, including liability for fraud, willful misconduct, gross negligence, personal injury caused by negligence, or breach of mandatory consumer rights.

Nothing in an ebook constitutes individualized legal, medical, financial or other regulated professional advice unless expressly stated. Customers should obtain advice from an appropriately qualified professional where necessary.

Article 12 — Personal Data

Personal data is collected and used to process orders, deliver digital products, prevent fraud, provide customer support, comply with legal obligations and maintain transaction records. Payment information is processed by Stripe in accordance with Stripe’s own privacy and security practices.

blue-ebooks will use personal data only for legitimate business purposes and in accordance with applicable privacy laws. The customer may contact [email protected] to request information about the processing of their personal data or to exercise applicable privacy rights.

Article 13 — Force Majeure

blue-ebooks is not responsible for a delay or failure caused by events beyond its reasonable control, including widespread internet outages, hosting failures, natural disasters, governmental action, war, civil disturbance, labor disruption or failure of essential third-party infrastructure. blue-ebooks will take reasonable steps to restore service and minimize the effect of such events.

Article 14 — Applicable Law and Jurisdiction

These Terms and all sales made by blue-ebooks are governed by the laws of the Commonwealth of Kentucky and applicable federal laws of the United States, without regard to conflict-of-law principles.

If the customer is acting as a consumer outside Kentucky, this choice of law does not deprive the customer of mandatory protections granted by the law of the country or state in which the customer habitually resides. Any dispute may be brought before a court having jurisdiction under applicable law. Nothing in these Terms requires a consumer to waive access to a competent court or a mandatory consumer remedy.

Article 15 — General Provisions

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain effective. A failure by blue-ebooks to enforce a provision does not constitute a waiver of that provision.

blue-ebooks may update these Terms for future transactions to reflect legal, technical or business changes. The Terms applicable to an order are those accepted by the customer when that order is placed. Any material change affecting an existing order will not apply retroactively without the customer’s consent unless required by law.

These Terms, the product description, the checkout summary and the order confirmation form the agreement between blue-ebooks and the customer concerning the relevant purchase.