Privacy Policy

Effective date: February 1, 2025

This Privacy Policy explains how blueebooks LLC, operating the ecommerce shop “blue-ebooks,” collects, uses, stores, and protects personal information when you visit our website, create an account, place an order, download digital products, contact us, or otherwise use our services.

The data controller and business responsible for your personal information is blueebooks LLC, represented by Julian Oscar Charger. Business registration details: LLC file number 13574581 and EIN 42-5298794. Our registered address is 212 N. 2nd St. STE 100, Richmond, KY 40475, United States.

Data Collection

We collect information that you provide directly to us, including your name, email address, telephone number, billing address, account credentials, order details, customer-support messages, refund requests, and any other information you choose to provide.

When you make a purchase, payment information is collected and processed securely by Stripe and its affiliated payment service providers. Depending on the payment method selected, this may include payment card details, billing information, bank information, transaction identifiers, and fraud-prevention data. blue-ebooks does not directly store complete payment card numbers or card security codes.

We automatically collect certain technical information when you use our website, such as your IP address, browser type, device type, operating system, referring pages, pages viewed, access times, approximate location, cookie identifiers, and information about interactions with our website and digital products.

We may also receive information from service providers that support payment processing, fraud prevention, website hosting, analytics, email delivery, customer support, and order fulfillment. We only receive and use such information where permitted by law and necessary to operate our business.

Data Usage

We use personal information to process and confirm orders, provide access to purchased ebooks and other digital content, send receipts and transactional messages, maintain customer accounts, respond to inquiries, provide support, manage refunds and disputes, and fulfill our contractual obligations to customers.

We also use information to authenticate users, secure our website, prevent fraudulent or unauthorized transactions, enforce purchase and licensing terms, troubleshoot technical issues, improve our products and services, maintain business records, comply with tax and accounting obligations, and establish, exercise, or defend legal claims.

Where permitted by law, we may use your email address to send news, product updates, or promotional offers. You may unsubscribe at any time by using the unsubscribe link in a marketing email or by contacting us. Unsubscribing from marketing does not prevent us from sending essential messages about your account, purchases, security, or customer-service requests.

Our legal bases for processing, where applicable, include performance of a contract, compliance with legal obligations, protection of our legitimate interests in operating and securing the shop, your consent, and the establishment or defense of legal claims.

We do not sell personal information for monetary consideration. We do not use sensitive personal information to infer characteristics about customers. We may disclose information to vendors and professional advisers only as reasonably necessary to provide our services, process payments, prevent fraud, comply with the law, or protect our rights and users.

Payments and Stripe

Payments are processed through Stripe. When you submit payment information, it is transmitted directly to Stripe or its payment partners and handled under Stripe’s terms and privacy practices. Stripe may process personal information for payment authorization, transaction processing, fraud detection, regulatory compliance, dispute handling, and the provision of its services.

We receive limited payment-related information from Stripe, such as payment status, payment method type, card brand, the last four digits of a payment card, billing details, transaction identifiers, and fraud or risk indicators. Stripe’s privacy policy is available at https://stripe.com/privacy.

Payment information may be processed in countries other than your country of residence. Stripe and other payment partners are responsible for implementing appropriate safeguards for information they process in accordance with applicable law and payment-industry security requirements.

Data Sharing

We may share personal information with trusted providers that perform services on our behalf, including Stripe for payment processing, website and cloud-hosting providers, email delivery services, analytics providers, security and fraud-prevention services, customer-support tools, accountants, legal advisers, and government authorities where disclosure is legally required.

Service providers are permitted to process information only for the services they provide to us or as otherwise allowed by law. We may also transfer information in connection with a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction, subject to appropriate confidentiality protections.

Data Protection and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards include access controls, encrypted transmission where appropriate, restricted administrative access, security monitoring, and the use of reputable payment and hosting providers.

No internet transmission or storage system is completely secure. Although we work to protect personal information, we cannot guarantee absolute security. Customers are responsible for protecting their account credentials and should contact us promptly if they suspect unauthorized account activity.

We retain order, payment, tax, and accounting records for up to seven years after the relevant transaction, or longer where required by law. Account and customer-support information is generally retained while the account remains active and for up to three years afterward. Technical logs and security records are generally retained for up to twelve months, unless a longer period is needed to investigate fraud, security incidents, disputes, or legal claims.

When personal information is no longer required, we delete, anonymize, or securely isolate it, subject to legal, tax, accounting, fraud-prevention, backup, and dispute-resolution requirements.

Because blueebooks LLC is based in the United States and uses international service providers, personal information may be processed outside your country of residence. Where required, we rely on recognized legal safeguards for international transfers, including contractual protections and adequacy mechanisms.

Cookies

Our website uses cookies and similar technologies to operate the shop, remember preferences, maintain sessions, secure checkout, prevent fraud, measure website performance, and understand how visitors use our services.

Strictly necessary cookies are used to provide essential functions such as shopping-cart operation, account authentication, security, and payment processing. These cookies cannot generally be disabled through our consent tools because the website may not function correctly without them.

Analytics, preference, or advertising cookies are used only where permitted by law and, when required, after obtaining your consent. You may accept, reject, or change your choices through the cookie settings made available on the website. You may also configure your browser to block or delete cookies, although doing so may affect website functionality.

Third parties, including Stripe, may place or access cookies and similar technologies during checkout for authentication, fraud prevention, security, and payment processing. Their use of these technologies is governed by their own privacy notices.

User Rights

Depending on your location, you may have the right to request access to personal information we hold about you, obtain a copy, correct inaccurate information, request deletion, restrict or object to processing, withdraw consent, and request transfer of certain information in a portable format.

You may object to direct marketing at any time. Where processing is based on consent, withdrawing consent does not affect the lawfulness of processing performed before withdrawal. Certain requests may be limited where information must be retained to complete a transaction, comply with legal obligations, prevent fraud, protect security, or establish or defend legal claims.

Residents of jurisdictions with applicable consumer privacy laws may also have rights to know the categories and sources of personal information collected, the purposes for collection, and the categories of third parties to whom information is disclosed. We will not unlawfully discriminate against you for exercising a privacy right.

To exercise a right, contact us using the details below and describe your request. We may ask for information reasonably necessary to verify your identity and authority. Authorized agents may submit requests where permitted by law, subject to verification. We aim to respond within thirty days or within the period required by applicable law.

If you are located in the European Economic Area or the United Kingdom, you may lodge a complaint with your local data protection authority. We encourage you to contact us first so that we can attempt to resolve your concern.

Children’s Privacy

Our shop is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Where a higher minimum age applies under local law, a parent or legal guardian must authorize the child’s use of the service. If you believe a child has provided personal information without appropriate authorization, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, legal obligations, or data practices. The revised version will be published on our website with an updated effective date. Where required by law, we will provide additional notice or request renewed consent.

Contact

For privacy questions, requests, or complaints, contact blueebooks LLC, attention: Julian Oscar Charger, at 212 N. 2nd St. STE 100, Richmond, KY 40475, United States.

Email: [email protected]

Telephone: +1 605 204 8613